Privacy Policy

At FlippedNormals, we care a great deal about your privacy and personal information. This policy explains our privacy practices for

1. Introduction

It is FlippedNormals’ policy to respect your privacy regarding any information we may collect while operating our websites.

FlippedNormals (“we”, “us”, or “our”) is the controller of your personal data who operate and also may operate other websites.

In this Privacy Policy “Personal Information“ is information relating to you, which can be used to personally identify you (either directly or indirectly).

Website: the FlippedNormals website (Website) available at

2. Who is responsible for the processing of your personal data?

FlippedNormals is a Danish Company, CVR 41706031, address Hindegade 6, 1303 Copenhagen, Denmark, email [email protected]

You may contact our Data Protection Officer at [email protected]

If you are not satisfied with our response to your complaint or believe our processing of your Personal Information does not comply with data protection laws, you can make a complaint to the relevant EU data protection authority where you are located. The contact details can be found here:

Any inquiries, complaints or questions regarding this policy or our compliance with privacy legislation should be directed in writing to us.

3. What data do we collect?

FlippedNormals collects your personal data when you use our Website. We may collect various information from you, including your name, address, e-mail address, preferred means of communication, and your interaction with our website and social media sites (including information such as IP addresses, browser type, language, access times, referring website, etc.) and other information you provide to us.

4. How do we use your data?

We collect, use and disclose your personal information for the following purposes:

  • to allow us to communicate with you (including through the use of commercial electronic messages),
  • to customize the content that is presented to you on our website,
  • to contact you regarding any orders you place through our website, and to help process, deliver and take payment for those orders,
  • to verify your personal information
  • to operate, customize and improve our website, social media sites, products and services;
  • to allow you to use portions of our website such as our forums;
  • to allow you to participate in our contests, and to administer those contests;
  • to monitor your compliance with any of your agreements with us;
  • to administer our provision of, and your payment for, products or services you request from us;
  • to provide newsletters, electronic messages and information you request from us;
  • to provide other information to you regarding our products and services or third party products and services, unless you opt out of receiving that information;
  • to manage or transfer our assets or liabilities, for example in the case of an acquisition, disposition or merger;
  • to protect us, yourself and others from fraud and error and to safeguard our business interests;
  • to comply with legal and regulatory requirements; and
  • for other purposes we may inform you about from time-to-time.

5. Will your data be shared with others?

We may need to transfer your Personal Information from time to time and this may involve your Personal Information being sent outside of the EEA, to locations that may not provide the same level of protection as those where you first provided the information.

However, we will only transfer your Personal Information outside of the EEA:

  • where the transfer is to a place that is regarded by the European Commission as providing adequate protection for your Personal Information; or
  • where we have put in place appropriate safeguards to ensure that your Personal Information is protected (for example where both parties involved in the transfer have signed standard data protection clauses adopted by the European Commission); or
  • the above does not apply but we are still legally permitted to do so, for example if the transfer is necessary for the establishment, exercise or defence of legal claims.

When your personal information is being used for a purpose not previously identified, the new purpose will be disclosed to you prior to such use, and your consent will be sought unless the use is authorized or required by law.

We may work with other companies to provide services on our behalf, such as website hosting services, payment processing services and product delivery services. Those service providers will be permitted to obtain only the personal information they need to deliver the service in question, and they will be required to maintain the confidentiality of that information.

6. How do we keep your data safe?

We protect Personal Information in our custody or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.

We will take reasonable steps to ensure that a comparable level of personal information protection is implemented by the suppliers and agents who assist in providing services to you. However, confidentiality and security are not assured when information is transmitted electronically.

We will destroy, erase or make anonymous documents or other records containing Personal Information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes.

We will take due care when destroying personal information to prevent unauthorized access to the information.

We inform our employees internally about our processing of personal data.

7. How long do we keep your data?

We will destroy, erase or make anonymous documents or other records containing Personal Information as soon as it is reasonable to assume that the original purpose is no longer being served. We will take due care when destroying Personal Information to prevent unauthorized access to the information.

8. What are your privacy rights?

You may withdraw consent at any time. We will however inform you of the likely consequences of the withdrawal of consent, which may include our inability to provide certain services for which that information is necessary.

If you want to exercise your rights, please send us an email at [email protected]

The Personal Information we collect is handled with respect to the following rights, which is in compliance with personal data.

8.1. The Right of Access

You have the right to obtain a copy of your Personal Information and other certain other information about how it is used. This is so you are aware and can check that we are using your information in accordance with data protection law. We can refuse to provide information where to do so may reveal Personal Information about another person or would otherwise negatively impact another person’s rights.

8.2. The Right to Rectification

You can ask us to take reasonable measures to correct your Personal Information if it is inaccurate or incomplete. E.g. if we have the wrong name or address for you.

We will make a reasonable effort to ensure that personal information we are using or disclosing is accurate and complete. In some cases, we rely on you to ensure that certain information, such as your address or telephone number, is current, complete and accurate.

If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.

8.3. The Right to Erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your Personal Information where there’s no compelling reason for us to keep using it or its use is unlawful. This is not a general right to erasure; there are exceptions, e.g. where we need to use your Personal Information in defence of a legal claim.

8.4. The Right to Restrict Processing

You have rights to ‘block’ or suppress further use of your Personal Information when we are assessing a request for rectification or as an alternative to erasure. When processing is restricted, we can still store your Personal Information, but may not use it further. We keep lists of people who have asked for further use of their Personal Information to be ‘blocked’ to make sure the restriction is respected in future.

8.5. The Right to Data Portability

You have rights to obtain and reuse certain Personal Information for your own purposes across different organizations.

8.6. The Right to Object

You have the right to object to certain types of processing, on grounds relating to your particular situation, at any time insofar as that processing takes place for the purposes of legitimate interests pursued by us or by a third party. We will be allowed to continue to process your Personal Information if we can demonstrate “compelling legitimate grounds for the processing which override your interests, rights and freedoms” or we need this for the establishment, exercise or defence of legal claims.

8.7. Providing Access

Upon written request and authentication of identity, we will provide you with your other personal information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed. We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request.

In some situations, we may not be able to provide access to certain personal information. This may be the case where, for example, disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purpose of an investigation or where disclosure of the information would reveal confidential commercial information that, if disclosed, could harm our competitive position. We may also be prevented by law from providing access to certain personal information.

Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.

9. Third Parties

Our website and social media sites may contain links to websites of third parties. We are not responsible for the privacy practices or the content of those other websites.

We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make Personal Information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this Privacy Policy. We will maintain the confidentiality of and protect your information in accordance with our Privacy Policy and all applicable laws.

If FlippedNormals, or substantially all of its assets, were acquired, or in the unlikely event that FlippedNormals goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of FlippedNormals may continue to use your personal information as set forth in this Privacy Policy.

10. Changes

We may need to update our Privacy Policy. The latest Privacy Policy will always be available on FlippedNormals encourages visitors to frequently check this page for any changes to its Privacy Policy.

Last updated February 2023